Rasheem Jones

1189 Old Greystone Dr. ¿ Lithonia , GA 30058 ¿ 678-760-8956 ¿ Rasheemcamden@yahoo.com

PROFILE

Dedicated restock service manager with 10+ years of experience in “big box” retail. Consistently achieve recordhigh

customer satisfaction rankings, improvements to the bottom line. Led by example and made new and

innovative ways to better display items. Respected builder and leader of customer-focused teams; Leads by example

and ensures the execution of all safety, security, quality and store operation policies.

SKILLS

  ® Leadership and Development

  ® Teambuilding & Training

  ® Retail Operations

Management

  ® Retail Warehousing

  ® Workforce Planning

  ® Career development

  ® Customer Satisfaction

Enhancement

  ® Inventory Management

  ® Vision, Mission, and Goal setting

  ® Succession Planning

  ® Creating Marketing Planograms

  ® Stock Control/Rotation

  ® Warehouse Management

PROFESSIONAL EXPERIENCE

BRANDSMART USA — Doraville, GA

One of the leading Consumer Electronics and Appliance Retailer in the Southeast and one of the largest Appliance

Retailers in the country with 9 retail stores in South Florida and the Atlanta area and growing ecommerce presence at

BrandsMartUSA.com, BrandsMart USA.

Various Positions (Floor Restock Manager, Warehouse Supervisor, Warehouse Stocker), Jan 2005 – Present

Hired as a Warehouse Stocker responsible for daily stock control and rotation. Promoted to Warehouse

Supervisor within a year of employment with the company and later promoted to Floor Restock Manager.

Key Responsibilities:

  ® Coordinate incoming and outgoing stock, deliveries and logistics

  ® Monitor stock levels and carry out periodic stock takes

  ® Supervise 16 staff members, including preparing weekly rosters and leading staff evaluations

  ® Interview prospective employees and train new staff members

  ® Load containers, pallets and trucks for delivery via road and rail to all states

  ® Record all stock movement and deliveries in database and prepare regular reports

  ® Manage warehouse costing, budgeting and forecasting

  ® Perform high-volume picking using electric order pickers

  ® Pack and pallet stock for local delivery

  ® Conduct quality monitoring

  ® Load and unload trucks, and completed required paperwork

  ® Assist with inventory and restocking

  ® Train and mentor new floor staff in tasks including receipting, restocking, documentation, safety and

aesthetics

  ® Perform forklift operation and safety checks

  ® Prepare stock displays to company standards

  ® Use RF scanners to receipt and restock

  ® Provide general customer service and administration

  ® Manage the efficient receipt, storage and dispatch of a wide range of goods from the warehouse

  ® Maximize space usage within the warehouse

  ® Work with supervisors to improve staff performance

  ® Comply with all Health, Safety and Environmental standards.

  ® Keep unauthorized persons out of the warehouse.

  ® Develop and implement SOPs for the warehouse.

Rasheem Jones

Phone: 678-760-8956 n P a g e | 2

PROFESSIONAL EXPERIENCE (CONTINUED)

TACO BELL — Doraville, GA

Various Positions (Shift Manager, Cashier, Cook) Feb 2001 – Dec 2006

Hired as a Crew Member and was quickly promoted to Shift Manager after 2 ½ years of exceptional service.

Key Responsibilities:

  ® Solved customer complaints quickly and effectively

  ® Motivated and trained teams as required to operate a restaurant

  ® Delivered excellent service to guests

  ® Handled cash, count inventory and monitor labor during a shift

  ® Monitored all service equipment and supplies during shift to ensure that everything was in an

operational condition

  ® Took orders, served food, cleaned the dining area and other work stations to ensure total cleanliness

of the restaurant

  ® Ensure food freshness and proper food handling procedures are followed

  ® Processed customers’ orders accurately in a timely manner

  ® Ensured food was proper temperature, prepared food in a timely manner

  ® Checked inventory and did inventory to make sure food quantities were correct

  ® Cashiered and made sure money was accurately and in a timely manner

  ® Put up POPs, advertisements and any other signage that was sent to the store

  ® Unloaded food truck

EDUCATION

BUFFALO STATE UNIVERSITY – BUFFALO, NY

General Studies, Sept 2003 – May 2004

Activities: Worked full-time concurrently during college.

CROSS KEYS HIGH SCHOOL – ATLANTA, GA

General Studies, Sept 1999 – May 2003

OF NOTE

Areas of Expertise

Warehouse management

Logistics

Monitoring expenditures

Identifying variances

Retail warehousing

Distribution planning

Stock control

Inventory management

Process improvement

Fleet operations